At BeU Counseling, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, including visiting our website and engaging in counseling sessions.

Information We Collect

We collect the following types of personal information:

1. Personal Identification Information

   • Name
   • Email address
   • Phone number
   • Mailing address (if applicable)

2. Sensitive Information

   • Counseling-related information (e.g., mental health, treatment notes)
   • Medical or psychological history (where relevant to your therapy)

3. Technical Information

   • IP address
   • Browser type
   • Usage data (e.g., pages visited, time spent on site)

How We Use Your Information

The information we collect is used in the following ways:

1. Service Provision
   We use your personal and sensitive information to provide counseling services and support your mental health journey.

2. Communication
   We may use your email or phone number to communicate with you about appointments, reminders, and updates to services.

3. Improving Our Services
   We use aggregated data (non-personally identifiable) to improve our website, services, and user experience.

How We Protect Your Information

We take your privacy seriously and use the following measures to protect your data:

1. Encryption
   All sensitive information shared via our website and during counseling sessions is encrypted to ensure privacy and confidentiality.

2. Data Storage
   Your personal data is stored securely and accessed only by authorized personnel. We use secure servers and comply with all data protection laws.

3. Confidentiality
   Any counseling-related information is kept confidential in accordance with applicable laws and professional ethical standards.

Sharing of Information

We do not sell or share your personal information with third parties, except in the following situations:

1. Legal Obligations
   We may disclose personal information when required by law, such as in cases of court orders or regulatory requirements.

2. With Your Consent
   We may share your information with your consent, such as collaborating with other healthcare providers at your request.

3. Business Transfers
   In the unlikely event of a merger, sale, or other business transfer, your information may be transferred as part of the transaction.

Your Rights

You have the right to:

1. Access Your Data
   You may request access to the personal data we hold about you at any time.

2. Correct Your Information
   If any information we hold is inaccurate, you may request that we update it.

3. Request Deletion
   You may request the deletion of your personal data, subject to legal and ethical obligations regarding record retention.

Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and optimize the website experience. You can disable cookies through your browser settings, but doing so may limit certain features of the site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page, and the effective date will be updated.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:

Phone: +17864531067
Email: [email protected]
Address: Florida, Texas, Colorado, Virginia. Virtual sessions available across these states.